Asking for your Experiences to a Campaign to improve safety in commercial premises
Dear members and friends,
Could you pass this little survey on to your family and friends and other groups and their members, to ensure the widest audience to help the Norfolk Fire and Rescue Service and their campaign in raising safety for all people especially anyone with a disability while in Commercial premises.
You can telephone Isabel on 01603 81 97 31 to talk one to one about your own experiences and Isabel will help you to fill in their questionnaire.
Or complete the questions at the end of this email and return it to Isabel via email or post.
Regards
Shaun
Shaun McGarry, Vice Chairman
Great Yarmouth VIP User Group
01493 60 22 72 * 07 985 916 244
vicechair@gyvipusergroup.org.uk
*** Achieving Respect and better Understanding for all Blind and Partially Sighted People ***
= = = Request from Norfolk Fire Service = = =
the Fire and Rescue service wants to ensure that businesses understand how important it is for them to consider the needs of disabled people when planning their evacuation procedures and training their staff.
To do this we would like to develop a media campaign with ‘real-life’ stories and practical ideas for changes – including examples of good practice.
To maximise the number of people who would be able to contribute we have developed a short questionnaire which asks people about their own experiences and their ideas.
The questionnaire and an introduction from my colleague Richard Herrell, Head of Community Fire Protection, is attached. It is in text format in Word 97-2003 to make it as accessible as possible and avoid clogging up in-boxes.
We would really appreciate your help in forwarding it to members and colleagues. We are especially keen to ensure that we include the views of younger disabled people and disabled parents.
If anyone prefers to talk to me on the telephone rather than e-mailing their response I am happy to speak with them. If they give me a call or e-mail me with their telephone number I will call back as soon as possible.
The deadline for returns is 26th of Oct. to give us time to analyse the responses and prepare the Nov. campaign which is timed for all the extra Christmas stock coming into stores and the party season.
Isabel
Isabel Farrelly
Equality and Diversity Officer
Norfolk Fire and Rescue Service
Whitegates, Hethersett
Norfolk NR9 3DN
Direct Dial: 01603-819731
E-mail: Isabel.Farrelly@fire.norfolk.gov.uk
= = = Questionnaire = = =
Fire Evacuation – Your Experiences
Notification of the Emergency – Would you have difficulty hearing or reacting to a fire alarm?
Yes No
Has this situation ever happened to you?
Yes No
If you answered yes:
. What happened?
. Where were you?
Finding the Emergency Exit – Would you have difficulty finding the emergency exit without help?
Yes No
Has this ever happened to you?
Yes No
If you answered yes:
. What happened?
. Where were you?
Using the Emergency Exit – Would you have difficulty using the emergency exit without assistance?
Yes No
Has this ever happened to you?
Yes No
If you answered yes:
. What happened?
. Where were you?
Your Ideas
Are there adjustments that could be put in place to ensure you were able to leave a building safely in an emergency?
Notification of the Emergency Are there some adjustments that could be used to let you know you needed to leave the building?
No Yes Not sure
If Yes:
What are they?
How would they work?
Finding the Way Out Are there some adjustments that would make it easier for you to find the nearest emergency exit?
No Yes Not sure
If Yes:
What adjustments?
How would they work?
Using the Way Out Are there adjustments that would make it easier for you to leave the building safety?
No Yes Not sure
If Yes:
What adjustments?
How would they work?
About You
We want to ensure that the barriers and the solutions suggested meet the needs of as wide a range of disabled people as possible. This information will help us to do this. We would really appreciate your providing the following details. However, if you really don’t feel comfortable giving us any part of this information you do not have to.
Age: _______
Sex: _______
Ethnic Origin: _________
Are the barriers you experience linked to one or more of the following?
Mobility
Vision
Hearing
Speech
Understanding
Other __________________________________
Keeping in Touch
If you would like to be involved in future consultations:
Name: __________________________________
Address: ____________________________________________
________________________________________________________
Telephone: ______________________________
Email: ____________________________________
Preferred Method of Contact: _______________________
Preferred Format: _________________________________
All information your give us will be treated in strictest confidence.
Norfolk Fire Service Questionnaire – Word 97.2003 October 2011.doc
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